This policy is only applicable to ISTAMETA software products.
This policy will help you understand the following:
1. How do we collect and use your user information
II. How we use cookies and similar technologies
III. How do we share, transfer, and publicly disclose your user information
IV. How do we protect your user information
V. Your rights
VI. How your user information is stored and transferred globally
VII. How this policy is updated
Company Name: Yiwu Mailuogubo Information Technology Co., Ltd.
Registered Address: Room 2109, Xuefeng Business Building, No. 18 Danxi North Road, Choucheng Street, Yiwu City, Zhejiang Province
Common Office Address: Room 2109, Xuefeng Business Building, No. 18 Danxi North Road, Choucheng Street, Yiwu City, Zhejiang Province
Person in Charge of Information Protection: Long Taihua
Contact Number of Person in Charge: 15067076251
Privacy Policy (Release) Update Time: April 25, 2026
We are fully aware of the importance of user information to you, and we will do our utmost to ensure the security and reliability of your user information. We are committed to maintaining your trust in us and adhering to the following principles to protect your user information: principle of consistency of rights and responsibilities, principle of clear purpose, principle of opt-in consent, principle of data minimization, principle of ensuring security, principle of subject participation, principle of openness and transparency, etc. At the same time, we promise that we will adopt corresponding security protection measures to safeguard your user information in accordance with mature security standards in the industry.
Please read and understand this Privacy Policy carefully before using our products (or services).
1. How do we collect and use your user information
(1) Information we collect and use during your use of our products or services
We will only collect and use your user information for the business functions described in this policy. The purpose of collecting user information is to provide you with products or services. You have the right to choose whether to provide this information. However, in most cases, if you do not provide it, we may not be able to provide you with the corresponding services or respond to your questions:
When you use our services, you are allowing us to collect the information you voluntarily provide to us or that is necessary for providing services to you, including: name, mobile device information, mobile phone number information, etc.
The user information we collect will be used to provide you with services such as registration and login.
The aforementioned information you provided will be continuously authorized for our use during your service usage period. Upon your cessation of using the push service, we will cease using and delete the aforementioned information.
We guarantee that we will de-identify or anonymize the collected user information in accordance with the law. Information that cannot be used alone or in combination with other information to identify the identity of a natural person does not constitute personal information in the legal sense. If we combine non-personal information with other information to identify your personal identity, or use it in conjunction with your personal information, we will treat and protect such information as your personal information during the period of combined use, in accordance with this Privacy Policy.
In order to better operate and improve our technology and services, or due to changes in business strategies, when the collection, use, and processing of user information required for the products or services we provide exceed the scope mentioned above, or when we intend to use the collected user information for other purposes not specified in this privacy policy, or when we intend to use information collected for specific purposes for other purposes, we will notify you within a reasonable period after obtaining the user information or before processing the user information, and obtain your authorization and consent.
During the service provision process of our product, some device permissions involving your personal information will be invoked. The following details the business functions corresponding to the product's invoked permissions, the purposes of invoking these permissions, and the situations where we will ask for your permission before invoking them.
Permission name and purpose of invoking permission:
Permission name: android.permission.READ_CLIPBOARD_IN_BACKGROUND - Obtain clipboard permission.
Purpose: To obtain the contents of the system clipboard for copying.
Permission name: android.permission.INTERNET - Internet permission
Purpose: To obtain network interface data and network image data through networking.
Permission name: android.permission.READ_EXTERNAL_STORAGE - Read file permission
Purpose: To read the contents of mobile phone files, such as images, videos, and other files.
Permission name: android.permission.WRITE_EXTERNAL_STORAGE - Write file permission
Purpose: Write files such as images, videos, and audio recordings to a memory card.
Permission name: android.permission.VIBRATE - Vibration permission
Purpose: vibrate mobile phone
Permission name: android.permission.CAMERA - Camera permission
Purpose: Use the camera for taking photos and recording videos
Permission name: android.permission.FLASHLIGHT - Flashlight permission
Purpose: Implement the function of turning on the flash by customizing the camera interface
Permission name: android.permission.RECORD_AUDIO - Recording permission
Purpose: Record audio and send messages to chat
Permission name: android.permission.READ_MEDIA_IMAGES - Read image permission
Purpose: Customize the image library to read album images
Permission name: android.permission.READ_MEDIA_VIDEO - Read video permission
Purpose: Customize image library to read album videos
Permission name: android.permission.SYSTEM_ALERT_WINDOW - System floating window permission
Purpose: Display system floating window
Permission name: android.permission.ACCESS_FINE_LOCATION - Location permission
Purpose: For use on Tencent Maps
Permission name: android.permission.ACCESS_COARSE_LOCATION - Obtain coarse location permission through network
Purpose: For use on Tencent Maps
Permission name: android.permission.ACCESS_WIFI_STATE - Access WiFi state permission
Purpose: For use with Tencent Maps
Permission name: android.permission.CHANGE_WIFI_STATE - Modify WiFi state permission
Purpose: For use with Tencent Maps
Permission name: android.permission.ACCESS_NETWORK_STATE - Access network state permission
Purpose: For use with Tencent Maps
Permission name: android.permission.CHANGE_NETWORK_STATE - permission to access network changes
Purpose: For use with Tencent Maps
Permission name: android.permission.BLUETOOTH Bluetooth permission
Purpose: For use on Tencent Maps
Permission name: android.permission.BLUETOOTH_ADMIN Bluetooth permission
Purpose: For use with Tencent Maps
Permission name: android.permission.FOREGROUND_SERVICE - foreground service permission
Purpose: For use on Tencent Maps
Permission name: android.permission.ACCESS_LOCATION_EXTRA_COMMANDS - This permission allows an application to send additional control commands to location providers, such as GPS or network location modules
Purpose: For use on Tencent Maps
Permission name: android.permission.WAKE_LOCK - permission to prevent the app from entering hibernation
Purpose: For push notifications
Permission name: android.permission.RECEIVE_BOOT_COMPLETED - System broadcast permission
Purpose: Push usage
Permission name: android.permission.WRITE_SETTINGS - System settings permission
Purpose: for use in maps here
Permission name: Android Id - Obtain Android ID permission
Purpose: for use on the here map
Permission Name: IP Access - Obtain Network IP Address Permission
Purpose: for use on the map here
SDK Name: Bugly Android Developer: Shenzhen Tencent Computer System Co., Ltd. SDK Privacy Policy Link: https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56
SDK Name: Dynamic Ability SDK Developer: Huawei Software Technology Co., Ltd. SDK Privacy Policy Link: https://developer.huawei.com/consumer/cn/doc/AppGallery-connect-Guides/agc-dynamicability-sdksecurity-0000001058890662
SDK Name: Huawei Unified Scanning SDK (Android Version) Developer: Huawei Software Technology Co., Ltd. SDK Privacy Policy Link: https://developer.huawei.com/consumer/cn/doc/HMSCore-Guides/sdk-data-security-0000001050043971
SDK Name: WeChat OpenSDK Android Developer: Shenzhen Tencent Computer System Co., Ltd. SDK Privacy Policy Link: https://support.weixin.qq.com/cgi-bin/mmsupportacctnodeweb-bin/pages/RYiYJkLOrQwu0nb8
SDK Name: Tencent Map SDK (Android) Developer: Shenzhen Tencent Computer System Co., Ltd. SDK Privacy Policy Link: https://privacy.qq.com/document/preview/a10a8634f237464da9a95f4f07e73e40
SDK Name: Tencent Location SDK (Android) Developer: Shenzhen Tencent Computer System Co., Ltd. SDK Privacy Policy Link: https://privacy.qq.com/document/preview/dbd484ce652c486cb6d7e43ef12cefb0
Here Map SDK Privacy Policy
https://www.here.com/zh-cn/privacy/here-wego-here-application-or-here-maps-privacy-supplement
(II) Exceptions to obtaining authorization and consent
Please understand that, in accordance with laws, regulations, and relevant national standards, we do not need to obtain your authorization and consent to collect and use your user information in the following situations:
1. Directly related to national security and defense security;
2. Directly related to public safety, public health, and significant public interests;
3. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
4. To safeguard your or another individual's vital legal rights and interests, such as life and property, but it is difficult to obtain their consent;
5. The user information collected from you is publicly disclosed by yourself;
6. Your user information collected from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;
7. Necessary for signing or fulfilling a contract according to your requirements;
8. Necessary for maintaining the safe and stable operation of software and related services, such as discovering and handling faults in software and related services;
9. The personal information controller is a news organization and it is necessary for the organization to carry out legitimate news reporting;
10. It is necessary for academic research institutions to conduct statistical or academic research based on public interests, and when providing academic research or descriptive results to the public, they should de-identify the personal information contained in the results.
11. Other circumstances stipulated by laws and regulations.
II. How do we use cookies and similar technologies
(1) Cookie
To ensure the normal operation of the website, we will store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names, as well as some numbers and characters. With the help of cookies, the website can store your access preference data.
We will not use cookies for any purposes beyond those outlined in this policy. You can manage or delete cookies based on your preferences. You can clear all cookies saved on your computer, and most web browsers have a function to block cookies. However, if you do so, you will need to manually change your user settings every time you visit our website.
(II) Website beacons and pixel tags
In addition to cookies, we also use other similar technologies such as web beacons and pixel tags on our website. For example, the email we send you may contain a click-through URL that links to content on our website.
If you click on the link, we will track this click to help us understand your product or service preferences and improve customer service. Web beacons are usually transparent images embedded in websites or emails. With the help of pixel tags in emails, we can know whether the email has been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.
III. How we share, transfer, and publicly disclose your user information
(1) Sharing
We will not share your user information with any other companies, organizations, or individuals, except in the following circumstances:
1. Sharing with explicit consent: Upon obtaining your explicit consent, we will share your user information with other parties.
2. We may share your user information externally in accordance with legal and regulatory provisions, or as required by mandatory regulations of government authorities.
3. Sharing with our affiliated companies: Your user information may be shared with our affiliated companies. We will only share necessary user information and be bound by the stated purposes in this privacy policy. If an affiliated company intends to change the purpose of processing user information, it will seek your authorization and consent again.
4. Sharing with authorized partners: To achieve the purposes stated in this policy, some of our services will be provided by authorized partners. We may share some of your user information with our partners to provide better customer service and user experience. We will only share your user information for legitimate, justified, necessary, specific, and explicit purposes, and only share the user information necessary for providing services. In order to better operate and improve technology and services, you agree that we and our authorized partners may use the collected information for other services and purposes, provided that it complies with relevant laws and regulations.
Below are specific authorized partners listed, along with links to their respective third-party privacy policies. We recommend that you read the privacy policies of these third parties:
Below are specific authorized partners, along with links to their respective third-party privacy policies. We recommend that you read the privacy policies of these third parties:
(1) Advertising and media: We may share the information we collect with advertising and media companies, as well as our other authorized partners, for commercial purposes, including optimizing ad placements and enhancing marketing effectiveness.
For companies, organizations, and individuals with whom we share user information, we will sign strict confidentiality agreements, requiring them to handle user information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.
(1) Transfer
We will not transfer your user information to any company, organization, or individual, except in the following circumstances:
1. Transfer with explicit consent: Upon obtaining your explicit consent, we will transfer your user information to other parties;
2. In cases involving mergers, acquisitions, or bankruptcy liquidation, if there is a transfer of user information involved, we will require the new company or organization holding your user information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to seek your authorization and consent again.
(II) Public disclosure
We will only publicly disclose your user information in the following circumstances:
1. After obtaining your explicit consent;
2. Disclosure based on law: In the event of legal requirements, legal procedures, litigation, or mandatory requirements from government authorities, we may publicly disclose your user information.
(III) Exceptions to obtaining prior authorization for sharing, transferring, and publicly disclosing information
Please understand that, in accordance with laws, regulations, and relevant national standards, we do not need to obtain your authorization and consent to share, transfer, or publicly disclose your user information in the following situations:
1. Directly related to national security and defense security;
2. Directly related to public safety, public health, and significant public interests;
3. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
4. For the purpose of safeguarding your or other individuals' vital legal rights and interests such as life and property, but it is difficult to obtain their consent;
5. Information that you voluntarily disclose to the public;
6. Collected from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels.
IV. How do we protect your user information
(1) We have implemented security measures that comply with industry standards to protect the user information you provide, preventing unauthorized access, public disclosure, use, modification, damage, or loss of data. We will take all reasonable and feasible measures to safeguard your user information. For instance, SSL encryption is employed to protect data exchanged between your browser and the "Service"; we also provide a secure browsing method via https on our website; we utilize encryption technology to ensure data confidentiality; we employ trusted protection mechanisms to prevent malicious attacks on data; we deploy access control mechanisms to ensure that only authorized personnel can access user information; and we organize security and privacy protection training courses to enhance employees' awareness of the importance of protecting user information.
（(2) We will take all reasonable and feasible measures to ensure that we do not collect unrelated user information. We will only retain your user information for the period necessary to achieve the purposes described in this policy, unless an extended retention period is required or permitted by law.
(III) The Internet is not an absolutely secure environment, and email, instant messaging, and other forms of communication with other users are not encrypted. We strongly recommend that you do not send user information through such means.
(4) The Internet environment is not 100% secure. We will do our utmost to ensure the security of any information you send to us. Even if we make great efforts and take all reasonable and necessary measures, it is still possible that your user information may be illegally accessed, stolen, tampered with, or destroyed, resulting in damage to your legitimate rights and interests. Please understand the aforementioned risks of the information network and voluntarily assume them.
(5) In the unfortunate event of a user information security incident, we will promptly inform you of the following in accordance with legal and regulatory requirements: the basic situation and possible impacts of the security incident, the measures we have taken or will take to address it, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will promptly inform you of the relevant details of the incident through email, letter, telephone, push notification, etc. When it is difficult to inform each user information subject individually, we will take reasonable and effective measures to issue an announcement. At the same time, we will also proactively report the handling of user information security incidents in accordance with the requirements of regulatory authorities.
V. Your rights
In accordance with relevant Chinese laws, regulations, standards, as well as common practices in other countries and regions, we guarantee that you can exercise the following rights over your user information:
(1) Delete your user information
In the following situations, you may submit a request to us to delete user information:
1. If our handling of user information violates laws and regulations;
2. If we collect and use your user information without your consent;
3. If our handling of user information violates our agreement with you;
4. If you no longer use our products or services, or if you have deactivated your account;
5. If we no longer provide you with products or services.
We will evaluate your deletion request and, if it meets the corresponding criteria, we will take the necessary steps to process it. When you submit a deletion request to us, we may require you to verify your identity to ensure the security of your account. After you delete information from our services, due to applicable laws and security technologies, we may not immediately delete the corresponding information from our backup systems. We will securely store your information until the backups can be cleared or anonymized.
(II) User information subject cancels account
You can cancel your previously registered account at any time. After canceling your account, we will stop providing you with products or services and, based on your request, delete or anonymize your information, unless otherwise stipulated by laws and regulations. This may also result in you losing access to the data in your account, so please proceed with caution.
(III) Responding to your above request
To ensure security, you may need to provide a written request or otherwise prove your identity. We may first require you to verify your identity before processing your request.
We will respond within thirty days.
For your reasonable requests, we do not charge fees in principle. However, for repeated requests that exceed reasonable limits, we may charge a certain cost depending on the situation. For those unfounded repeated requests that require excessive technical means (such as developing new systems or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are highly impractical, we may refuse them. Please also understand that due to security considerations, requirements of relevant laws and regulations, or technical limitations, we may not be able to respond to some of your requests, such as in the following situations:
1. Relevant to the fulfillment of obligations stipulated by laws and regulations by the user information controller;
2. Directly related to national security and defense security;
3. Directly related to public safety, public health, and significant public interests;
4. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
5. The controller of user information has sufficient evidence to indicate that the subject of user information has subjective malice or abuses rights;
6. Where it is necessary to safeguard the vital and legitimate rights and interests of the user information subject or other individuals, such as life and property, but it is difficult to obtain their consent;
7. Responding to the request of the user information subject will result in serious damage to the legitimate rights and interests of the user information subject or other individuals or organizations;
8. Involving trade secrets.
VI. How your user information is stored and transferred globally
In principle, user information we collect and generate within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China. We will only retain your user information for the period necessary for the purposes and uses described in this policy and the minimum period prescribed by laws and regulations. Beyond the aforementioned retention period, we will delete your user information or anonymize it in accordance with applicable laws and regulations. Except where otherwise provided by laws and regulations, or for purposes such as public interest, scientific and historical research, or with your separate authorization and consent, we may need to retain relevant data for a longer period of time.
As we provide products or services through resources and servers spread across the globe, this means that, upon obtaining your authorization and consent, your user information may be transferred to overseas jurisdictions in the country/region where you use the product or service, or may be accessed from these jurisdictions.
Such jurisdictions may have different data protection laws, or even no relevant laws. In such cases, we will ensure that your user information receives adequate and equivalent protection within the territory of the People's Republic of China. For example, we will request your consent for cross-border transfer of user information, or implement security measures such as data de-identification before cross-border data transfer.
VII. How is this policy updated
Our privacy policy may change. Without your explicit consent, we will not reduce the rights you are entitled to under this privacy policy. We will post any changes made to this policy on this page.
For significant changes, we will provide more prominent notifications. The significant changes referred to in this policy include, but are not limited to:
1. Significant changes have occurred in our service model, including the purposes of processing user information, the types of user information processed, and the ways in which user information is used;
2. Significant changes have occurred in our ownership structure and organizational structure, such as changes in ownership resulting from business adjustments, bankruptcies, mergers, and acquisitions;
3. Changes in the main recipients of user information sharing, transfer, or public disclosure;
4. Significant changes in your rights related to user information processing and the methods for exercising these rights;
5. When there are changes in our responsible department, contact information, and complaint channels for handling user information security;
6. When the user information security impact assessment report indicates a high risk.
We will also archive the old version of this policy for your reference.